Refund policy

Returns & Refunds Policy

Returns
We accept returns accompanied by a sales receipt within 30 days of purchase. All items must be unused, in their original packaging, and in resalable condition. Your refund will be issued in the original form of payment.

Returns without a sales receipt will be accepted at the discretion of Mudpuddles. Items must be unused, in their original packaging, in resalable condition, and must be a product we currently sell. Refunds for returns without a receipt will be issued as store credit - no cash refunds will be given.

Returns for Online Orders
To return an order made through our website, you can either return the items to our store upstairs in Kerrytown or ship your order back to us.

To return an online order in-store, you must provide a copy of your order email or order number. All returns must be made within 30 days of receipt, and all items must be unused, in their original packaging, and in resalable condition. Your refund can either be issued as store credit or refunded to the original payment method.

To ship an online order back to us, please use the following address:

**Mudpuddles **

ATTN: Returns

407 N 5th Ave, Ann Arbor MI 48104

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery. We will work with you to resolve the issue and may offer a replacement or refund at our discretion.

If you have any questions about our Returns & Refunds Policy, please reach out to us at orders@mudpuddlesa2.com or 734-662-0022 during business hours.